If you can't make it to the event or are otherwise unhappy with your experience, we can process a refund for you. If you purchased a ticket online at Eventbrite, send us a message or email if you can't or didn't make the event (we keep track of who purchased online and showed up). Online refunds may be completed up to 3 days after the showing. If you purchased a ticket upfront, you may talk to the ticket takers during the first 30 minutes of the event to get a refund.
To prevent our equipment from being damaged, we will cancel a movie in the event of rain, heavy winds, or thunderstorms. If we do cancel an event, all purchased tickets will be refunded prior to the planned movie time. We also post updates across social media platforms, so if it seems like it is going to rain, check up on our page or send us a message if you're wondering whether a movie will still be shown. As weather predictions are not always accurate, we may cancel an event during the same day it will be shown.
Hosting drive-in movie events is costly, and as Cactus Drive-In Theatre expands, the costs become exponential. For example, a large screen requires very pricey equipment compared to what we are currently using. A projector that can play the newest movies costs tens of thousands and requires a new kind of license. While drive-in movie events can raise some money and keep the community happy, we will be looking for donations and investors to help us create a drive-in theater at a permanent location. If you are looking to donate, become an investor, or help us find a better location, feel free to contact us!
If you're looking to get a great spot at the drive-in, arrive at least 20-30 minutes early. If you bring a large vehicle or hatchback that is likely to obstruct the view of others, you will have to park either at the sides or a few rows back. If a volunteer tells you that you have to move, it's likely because you parked a large vehicle/hatchback near the center and are obstructing the view of others.