Weather is the biggest variable in planning any outdoor event. Unfortunately, there is nothing we can do to change the weather.
Wind speed is a very big concern. The screens can safely handle wind speeds up to 15 mph. We need wind speeds of less than 15 mph in order to put up the screen. Should the winds exceed 15 mph, our technicians may lay down the movie screen and wait for the winds to calm for an extended period time before raising again. Raising and lowering takes only about one minute
Weather Guarantee Policy:
The Service Provider shall be entitled to cancel the screening of the movie due to inclement weather prior to or during the movie. The client does not have the right to cancel the event due to the forecast of inclement weather. It is at the Service Provider’s discretion to decide when the event will be called off and this decision can only be made on the day of the scheduled event. If the weather looks threatening (imminent rain, rain, looming thunder clouds, dangerous winds capable of damaging or equipment), the Service Provider reserves the right to protect its own equipment by cancelling the presentation of the film.
The Service Provider reserves the right to delay set-up or pause the presentation for up to two hours until suitable weather conditions exist. If inclement weather prevents the complete screening of the film, where less than 50% of the film has been presented the Service Provider guarantees the client one make-up event within 24 weeks of the original event date, depending on availability. no fees will be charged for the make-up event itself:
- Travel costs associated with the returning to your venue at the rate of the $.80 per mile round-trip from zip code 85705 if greater than 50 miles
- Weather related cancellation fee may be needed to cover employee time if traveled distances are greater than 50 miles
You may apply your deposit towards a different date or a refund will be made if a deposit was secured less travel fees. In case of a cancellation for other than inclement weather, 1 weeks notice is required in order to receive a full refund.
Expiration of this credit will occur 6 months after the original event date.