Weather Policy

Weather is the biggest variable in planning any outdoor event. Unfortunately, there is nothing we can do to change the weather. Wind speed is a very big concern. Our screens can safely handle wind speeds up to 15 mph, we need wind speeds of less than 10 mph in order to put up the screen.  Should the winds exceed 15 mph our technicians may lay down the movie screen and wait for the winds to calm for an extended period of time before raising again. Raising and lowering takes only about one to two minute

 

Our Weather Guarantee

The Service Provider shall be entitled to cancel the screening of the movie due to inclement weather prior to or during the movie. If the weather looks threatening (imminent rain, looming thunder clouds, lightning, dangerous winds capable of damaging or equipment or any other weather threat) the Service Provider reserves the right to protect attendees and its own equipment by cancelling the presentation of the film.

The Service Provider reserves the right to delay set-up or pause the presentation for up to two hours until suitable weather conditions exist. If inclement weather prevents the complete screening of the film, where less than 50% of the film has been presented the Service Provider guarantees the client one make-up event within 24 weeks (6 months) of the original event date, depending on availability. no fees will be charged for the make-up event itself.

Additional Cost Information

  • Travel costs associated with the returning to your venue at the current mileage rate per mile round-trip from zip code 85705 if greater than 25 miles.
  • Weather related cancellation fee may be needed to cover employee time if traveled distances are greater than 100 miles this fee pays for employees time to travel from our location to your venue and back.

You may apply your deposit towards a different date.  In case of a cancellation for other than inclement weather, 7 days notice is required to receive a full refund.


Expiration of this credit will occur 6 months after the original event date.